Why a fixed menu every week?
A weekly wide-ranging menu enables us to offer our clients a healthy and balanced diet, which includes meat, fish, vegetables and starches, without them having to think about it!
Why the Classic?
A weekly Dish is available on our Menu, the Classic. It’s a simpler dish, often inspired from the Italian tradition, which we can offer at an even more interesting price and that could tempt you on those days when nothing goes…
For two main reasons:
- To give our clients the flexibility to have their meal delivered where they wish, without having to be present during the delivery, and without having to enjoy it immediately.
- To avoid the problem of receiving a meal which is not sufficiently warm when delivered, that needs to be reheated anyway.
Where do you deliver?
We deliver free of charge to downtown Geneva to your home or office and with a minimum order to surrounding areas, as follows:
- Zone 1 (no minimum order): 1204, 1207, 1208, 1224.
- Zone 2 (minimum order of 18 CHF): 1201, 1202, 1203, 1205, 1206, 1209, 1231.
- Zone 3 (minimum order of 30 CHF): 1212, 1213, 1219, 1222, 1223, 1225, 1226, 1227, 1234, 1253, 1254, 1259.
- Zone 4 (minimum order of 40 CHF): 1214, 1215, 1216, 1217, 1218, 1228, 1232, 1233, 1256, 1257, 1258.
Delivery may be available outside these areas. If you have any inquiries about our delivery zones, please e-mail us at firstname.lastname@example.org.
When do you deliver?
You have the choice between 2 different delivery time slots:
- Morning (11:00 AM – 12:30 PM)
- Afternoon (1:00 PM – 4:00 PM)
You need to place your order before 11:00 AM for the morning delivery and before 1:00 PM for the afternoon delivery.
Do I need to be there when my order is delivered?
No, as long as you let us know where we can leave your meal when you place your order (delivery options): on your doorstep, in your letter box, with the concierge, etc… Do not forget, however, that your meal has to be refrigerated as soon as possible! We take care to respect proper cold food handling procedures: our delivery boys are equipped with special isotherm backpacks.
How do I pay?
Online with a credit card or PayPal account when you place your order.
How do I heat my meal?
Our containers are both oven and microwave safe. We recommend that you gently reheat your meal until it is just warmed through as described below:
CONVENTIONAL OVEN (Dishes only): Remove lid. Place container on a baking tray in a pre-heated oven at 110°C and heat to desired temperature. We recommend 8-10 minutes. Start with the recommended time and check the temperature before removing from the oven.
WARNING: The use of toaster ovens is not recommended.
MICROWAVE OVEN (Dishes and Soups): Remove lid. Place container in microwave and heat to desired temperature. We recommend heating on High, for 60-90 seconds. Start with the recommended time, and add 20-30 seconds as necessary to heat until desired temperature is reached.
How do I store my meal before enjoying it?
Keep your meal refrigerated until use.
How long will my meals stay fresh?
Your meals are designed to be enjoyed within 2-3 days of receiving your delivery, if stored in the refrigerator immediately upon delivery. You may even store them in the freezer compartment of your refrigerator.
Do your products contain allergens?
Our products may contain gluten, nuts, eggs, and dairy products. Please contact us by e-mail at email@example.com or by phone at 022 860 13 65 for more information about any specific product.
Do you offer subscriptions?
Yes. For those who place their orders several times per week, it is more economical to buy a subscription. Please contact us by e-mail at firstname.lastname@example.org for more information about our offers.
What if I have any question and/or suggestions?
Should you have any questions and/or suggestions, please contact us by e-mail at email@example.com or by phone at 022 860 13 65.